23 July 2025

Finding Her Voice – and Her Smile

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Paul Millist

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Joanne* walked into our practice in tears. After years of feeling dismissed, judged, and humiliated by other dental professionals, she had almost given up. She had no upper teeth, only a few remaining on her lower jaw, and had been told - wrongly - that an uncomfortable, poorly made denture was the best she could hope for. She felt ashamed and broken. But we saw someone who deserved dignity, choice, and hope.

From that very first appointment, we knew what she needed most wasn’t a treatment plan - it was someone to listen. No pressure, no lectures - just time to talk, cry, and explain what she wanted from her smile and her life.

We’re working slowly, together. Her journey started with a natural-looking upper denture - not just to improve function and aesthetics, but to help her regain confidence and get used to having something in her mouth again after so many years. It’s our way of showing her that we’re here for the long haul, and that she is in control.

The final result will involve a complex plan with multiple implants. But now, Joanne* comes to her appointments with a smile. She trusts us. And most importantly, she believes in herself again.

In her own words, “I finally feel like someone is listening.”

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*Joanne's name has been changed

Book an appointment today

At Renew Dental Lounge in Upper Mount Gravatt, we're redefining what it feels like to visit the dentist. If you're searching for a dentist in Mt Gravatt, we're here to help you feel at home in your smile. From gentle family dental check-ups, emergency dentist treatment, through to cosmetic dentistry like teeth whitening, veneers and dental implants, every visit is built on trust, compassion and excellence.

Patients looking for a dentist in Brisbane southside (Upper Mt Gravatt, Mount Gravatt, Mansfield and Mount Gravatt East) choose us for our spa-like environment, advanced technology and human-centred care that eases anxiety and transforms confidence. No matter where you're starting from, we'll meet you exactly where you are, supporting you with clear advice and personalised treatment options. Book an appointment today.