Patient story: How Renew Dental Lounge helped a patient overcome dental anxiety

For months, she had delayed booking her appointment, too afraid to take that first step. Even the thought of sitting in a dental chair filled her with dread. It wasn’t until her husband gently encouraged her and brought her along that she finally walked through our doors.

We knew this visit needed to be different. Rather than rushing her into a treatment room, we welcomed her into our calming lounge area for a quiet chat. She was met with warmth, not judgment. We took the time to listen - really listen - to her past dental experiences, her fears, and what she needed from us to feel safe.

There was no pressure, just understanding. We talked things through at her pace. When she was ready, she chose to move forward with treatment. It was a turning point.

From her very first visit, she was treated with care, compassion, and patience. As someone who had struggled with dental anxiety for years, she described the experience as “more like a conversation with friends who were genuinely listening.” Her fears were acknowledged and respected, not brushed aside, and every question was answered with empathy and clarity.

If you are looking for a trauma-informed, empathetic dentist in Upper Mount Gravatt, consider reaching out to us. Dr Sharon is highly experienced in supporting patients with past dental trauma, shame, anxiety and overwhelm around coming to the dentist.

This is your sign to reach out and take a step towards getting the care you deserve. We offer obligation-free clinic visits where you can look around the lounge, get to know us and discuss your fears and goals. We will never pressure you into treatment and will hold space for whatever you are feeling and experiencing.

Feel free to give us a call or, if you prefer, send a note through our contact form to take the first step.

Book an appointment today

At Renew Dental Lounge in Upper Mount Gravatt, we're redefining what it feels like to visit the dentist. If you're searching for a dentist in Mt Gravatt, we're here to help you feel at home in your smile. From gentle family dental check-ups, emergency dentist treatment, through to cosmetic dentistry like teeth whitening, veneers and dental implants, every visit is built on trust, compassion and excellence.

Patients looking for a dentist in Brisbane southside (Upper Mt Gravatt, Mount Gravatt, Mansfield and Mount Gravatt East) choose us for our spa-like environment, advanced technology and human-centred care that eases anxiety and transforms confidence. No matter where you're starting from, we'll meet you exactly where you are, supporting you with clear advice and personalised treatment options. Book an appointment today.